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  • Return Policy
  • Privacy Policy
  • Terms
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  • Customer Care

Shipping

Shipping Information

All orders placed with lessons are provided with a tracking number.

Once your order has been shipped, you will receive an email containing all relevant courier and tracking information – follow the link in this email to view the estimated arrival of your package.

Please allow up to 24 hours for tracking information to update.

Order Processing

Please allow up to 24 hours for order processing to be completed. Orders placed during a holiday period may incur a delivery delay due to store the closing time.

Orders placed during a special release or sale period may incur a delivery delay due to the high volume of orders received.

Lessons is not responsible for any delays or unforeseen events caused by the shipping company.

Shipping Costs & Delivery Timeframe

All shipping costs & estimated delivery times are displayed on each individual product page, based on your detected location while browsing the website.

Lessons use Canada Post for all domestic orders within Canada. All domestic orders are sent via Canada post express.

Lessons use DHL express for all international shipments. This is a door-to-door service on a secure network, fully trackable.

Please note that lessons do not ship to postal boxes, domestically or internationally.

Lessons also offer an in-store pickup option, which may be selected during the checkout process.

International customers may incur import duty and tax charges. It is recommended to contact your local customs authority to determine the landed price prior to completion. All import duties and tax charges are the responsibility of the customer.

Shipping Information

All orders placed with lessons are provided with a tracking number.

Once your order has been shipped, you will receive an email containing all relevant courier and tracking information – follow the link in this email to view the estimated arrival of your package.

Please allow up to 24 hours for tracking information to update.

Order Processing

Please allow up to 24 hours for order processing to be completed. Orders placed during a holiday period may incur a delivery delay due to store the closing time.

Orders placed during a special release or sale period may incur a delivery delay due to the high volume of orders received.

Lessons is not responsible for any delays or unforeseen events caused by the shipping company.

Shipping Costs & Delivery Timeframe

All shipping costs & estimated delivery times are displayed on each individual product page, based on your detected location while browsing the website.

Lessons use Canada Post for all domestic orders within Canada. All domestic orders are sent via Canada post express.

Lessons use DHL express for all international shipments. This is a door-to-door service on a secure network, fully trackable.

Please note that lessons do not ship to postal boxes, domestically or internationally.

Lessons also offer an in-store pickup option, which may be selected during the checkout process.

International customers may incur import duty and tax charges. It is recommended to contact your local customs authority to determine the landed price prior to completion. All import duties and tax charges are the responsibility of the customer.

Return Policy

Refunds & Returns

All returns must be authorized by email to customerservice@lsnsltd.ca.

Online returns must be received within 7 days of your delivery date.

In-store change of mind returns is not permitted.

All products returned must be in original condition, without any tags removed, including receipts & packaging. Products returned damaged, worn or altered may not be accepted. All charges related to shipping are your responsibility and are non-refundable.

Returns are eligible only for store credit. If store credit is issued, it will expire within 3 months.

Select items are not eligible for store credit returns, including but not limited to jewellery, eyewear and swimwear.

Limited release and exclusive products may not be eligible for store credit returns and customers will be notified during each release.

All items sold during a sale period or at a discounted price will be deemed as a final sale – no returns, refunds or exchanges.

Lessons reserve the right to refuse any returns at any time.

Refunds & Returns

All returns must be authorized by email to customerservice@lsnsltd.ca.

Online returns must be received within 7 days of your delivery date.

In-store change of mind returns is not permitted.

All products returned must be in original condition, without any tags removed, including receipts & packaging. Products returned damaged, worn or altered may not be accepted. All charges related to shipping are your responsibility and are non-refundable.

Returns are eligible only for store credit. If store credit is issued, it will expire within 3 months.

Select items are not eligible for store credit returns, including but not limited to jewellery, eyewear and swimwear.

Limited release and exclusive products may not be eligible for store credit returns and customers will be notified during each release.

All items sold during a sale period or at a discounted price will be deemed as a final sale – no returns, refunds or exchanges.

Lessons reserve the right to refuse any returns at any time.

Privacy Policy

Shoplessons.ca (hereinafter referred to as the “service” is a website run and managed by Lessons pty ltd (hereinafter referred to as “Lessons”). Lessons recognizes the importance of the appropriate handling of your personal information. In the management of the service, Lessons is bound by relevant laws and regulations and ensures the protection of your personal information through a strict management system in order to provide you with safe and secure use of this website.

Definition of personal information refers to information about you (hereinafter referred to as “personal information”) and is defined as information, including but not limited to your name, address and telephone number that can be used to identify you from others. It also includes details that can be combined and cross-checked with other information to identify you as an individual.

Collection of personal information when lessons requests you provide personal information on this website, we will clearly explain how this information will be used and third parties to whom your information will be disclosed and obtain your express content. You have the right to decide whether you provide us with your personal information and no pressure will be imposed on you by lessons. However, if you choose not to provide Lessons will your personal information there may be some services that you will not be able to receive.

Use of Personal Information

Lessons may ask you to provide personal information on this website for the following purposes:

- To provide you with brand, product or store information

- To provide you with service information including special offers and events

- To ship products and collect payment for web shopping purchases

- To communicate with you in order to perform the above

Management & Security of Personal Information

Lessons use a variety of necessary and appropriate levels of security measures to protect the personal information provided by you to prevent the disclosure, misuse, fabrication and illegal access of your information.

Disclosure of Personal Information to Third Parties

With the exception of the following, lessons will not disclose personal information collected through this website to third parties.

- When lessons have your express content

- When there is a threat to the life, person, assets or other right and income of you or a third party

- When there is a threat of serious interruption in the provision of services on this website

- When the provision of personal information is required by law

- Enquiries regarding personal information

If you have any concerns about your privacy when using shoplessons.ca please contact us by email at customerservice@lsnsltd.ca.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Shoplessons.ca (hereinafter referred to as the “service” is a website run and managed by Lessons pty ltd (hereinafter referred to as “Lessons”). Lessons recognizes the importance of the appropriate handling of your personal information. In the management of the service, Lessons is bound by relevant laws and regulations and ensures the protection of your personal information through a strict management system in order to provide you with safe and secure use of this website.

Definition of personal information refers to information about you (hereinafter referred to as “personal information”) and is defined as information, including but not limited to your name, address and telephone number that can be used to identify you from others. It also includes details that can be combined and cross-checked with other information to identify you as an individual.

Collection of personal information when lessons requests you provide personal information on this website, we will clearly explain how this information will be used and third parties to whom your information will be disclosed and obtain your express content. You have the right to decide whether you provide us with your personal information and no pressure will be imposed on you by lessons. However, if you choose not to provide Lessons will your personal information there may be some services that you will not be able to receive.

Use of Personal Information

Lessons may ask you to provide personal information on this website for the following purposes:

- To provide you with brand, product or store information

- To provide you with service information including special offers and events

- To ship products and collect payment for web shopping purchases

- To communicate with you in order to perform the above

Management & Security of Personal Information

Lessons use a variety of necessary and appropriate levels of security measures to protect the personal information provided by you to prevent the disclosure, misuse, fabrication and illegal access of your information.

Disclosure of Personal Information to Third Parties

With the exception of the following, lessons will not disclose personal information collected through this website to third parties.

- When lessons have your express content

- When there is a threat to the life, person, assets or other right and income of you or a third party

- When there is a threat of serious interruption in the provision of services on this website

- When the provision of personal information is required by law

- Enquiries regarding personal information

If you have any concerns about your privacy when using shoplessons.ca please contact us by email at customerservice@lsnsltd.ca.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Terms

All products available on shoplessons.ca are guaranteed to be authentic. Certain products may also include the designers' proof of authenticity such as products tags, authenticity cards, dust bags etc.

If visibly in stock on shoplessons.ca the product is in stock and available to order. Occasionally products are oversold - in this event, orders are fulfilled in the order of which they are received.

Items in your shopping cart are not reserved. Processed orders are subject to payment acceptance and availability.

If we require additional information, we will make multiple attempts to contact you. We will attempt both email and telephone contact and await a response within 48 hours. The order is subject to cancellation if there is no response from the customer within 48 hours.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an aes-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Payment Information

To ensure the most accurate pricing is displayed while navigating the website, please select the currency you would like to display.

Lessons (online) accepts visa, mastercard, paypal and zippay. Lessons also accept phone orders - this must be approved and actioned by one of our managerial crew members.

Price Matching

If you find an item advertised at a lower price on another online retailer and are shopping with lessons either in-store or online, we will price match your purchase, the following conditions apply:

- The product must be the same style, size, fabric, colour and season

- The product must be currently available in stock at the time of your request

- The lower price must be advertised at full price - no sale prices or discounted prices will be accepted

- The final price including shipping, taxes and duties must be lower than lessons final checkout price

- The retailer must be an authorized retailer.

Lessons reserve the right to refuse any price matching at any time.

Please contact us regarding eligibility.

All products available on shoplessons.ca are guaranteed to be authentic. Certain products may also include the designers' proof of authenticity such as products tags, authenticity cards, dust bags etc.

If visibly in stock on shoplessons.ca the product is in stock and available to order. Occasionally products are oversold - in this event, orders are fulfilled in the order of which they are received.

Items in your shopping cart are not reserved. Processed orders are subject to payment acceptance and availability.

If we require additional information, we will make multiple attempts to contact you. We will attempt both email and telephone contact and await a response within 48 hours. The order is subject to cancellation if there is no response from the customer within 48 hours.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an aes-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Payment Information

To ensure the most accurate pricing is displayed while navigating the website, please select the currency you would like to display.

Lessons (online) accepts visa, mastercard, paypal and zippay. Lessons also accept phone orders - this must be approved and actioned by one of our managerial crew members.

Price Matching

If you find an item advertised at a lower price on another online retailer and are shopping with lessons either in-store or online, we will price match your purchase, the following conditions apply:

- The product must be the same style, size, fabric, colour and season

- The product must be currently available in stock at the time of your request

- The lower price must be advertised at full price - no sale prices or discounted prices will be accepted

- The final price including shipping, taxes and duties must be lower than lessons final checkout price

- The retailer must be an authorized retailer.

Lessons reserve the right to refuse any price matching at any time.

Please contact us regarding eligibility.

About

Established in 2014, Lessons is an international boutique that carries exclusive contemporary and luxury designers from around the world.

With locations in both Australia & Canada, Lessons not only ships worldwide, but is also committed to bringing you exclusive designers and releases previously unavailable locally.

Lessons have also hosted pop-up tours in collaboration with guess jeans, Ian Connor, places+faces, the Weeknd, Migos & more.

Visit one of our locations below and stay up to date via our mail list or Instagram.

Established in 2014, Lessons is an international boutique that carries exclusive contemporary and luxury designers from around the world.

With locations in both Australia & Canada, Lessons not only ships worldwide, but is also committed to bringing you exclusive designers and releases previously unavailable locally.

Lessons have also hosted pop-up tours in collaboration with guess jeans, Ian Connor, places+faces, the Weeknd, Migos & more.

Visit one of our locations below and stay up to date via our mail list or Instagram.

Customer Care

If you have questions any questions don't hesitate to reach out to us at:

customerservice@lsnsltd.ca

+1 (613)-695-2111

Open All Week

12PM - 7PM

If you have questions any questions don't hesitate to reach out to us at:

customerservice@lsnsltd.ca

+1 (613)-695-2111

Open All Week

12PM - 7PM

Locations

575 Wellington Street
Perth
Western Australia, 6000
Australia
(08) 6114 8201
380 Elgin Street
Ottawa
ON, K2P 1N1
Canada
+1 613-695-2111
575 Wellington Street
Perth
Western Australia, 6000
Australia
(08) 6114 8201
380 Elgin Street
Ottawa
ON, K2P 1N1
Canada
+1 613-695-2111